While discussions surrounding AI’s eventual overthrow of humanity can be fun and interesting, they often overlook the little revolutions that are happening right now.
As the debate centers on the future, AI is already doing a lot right now to help human employees do their jobs better and more efficiently, improving the customer experience. This current AI revolution comes in the form of machine learning.
Like any new tech, machine learning still needs the right people behind it to work properly. There are a few things you need to keep in mind when employing this tech in your business.